{"@context":"https://neupai.io/schema/v0.2","@type":"StructuredNewsArticle","identity":{"article_id":"samsung-news_20260519_baro-service-expansion","canonical_url":"https://news.samsung.com/kr/%ec%82%bc%ec%84%b1%ec%a0%84%ec%9e%90-%eb%b0%94%eb%a1%9c-%ec%84%9c%eb%b9%84%ec%8a%a4-%ed%99%95%eb%8c%80%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%ec%a0%91%ea%b7%bc%ec%84%b1-%ed%96%a5%ec%83%81","ai_url":null,"publisher":{"name":"삼성전자 뉴스룸","domain":"news.samsung.com","type":"corporate"},"author":"삼성전자 뉴스룸","published_at":"2026-05-19T08:00:00.000Z","updated_at":null,"language":"en","article_type":"press_release_based","originality":"self_produced"},"content":{"headline":"Samsung Electronics Expands 'Baro Service' to Enhance Customer Accessibility","summary":"Samsung Electronics announced it will expand its 'Baro Service,' which allows customers to receive product inspections and repairs at Samsung Store locations, by adding 3 more sites for a total of 7. The number of customers using the service also increased by more than 30% on a daily average basis in the first four months of this year compared to last year.","topics":["corporate","service","customer service"],"geography":["KR"],"entities":[{"name":"Samsung Electronics","canonical_id":"corp:kr:samsung-electronics","type":"company","role_in_article":"primary_subject","metadata":{"ticker":null,"parent":null}},{"name":"Samsung Electronics Service","canonical_id":"corp:kr:samsung-electronics-service","type":"company","role_in_article":"primary_subject","metadata":{"ticker":null,"parent":null}},{"name":"Yeo Se-jung","canonical_id":"person:kr:yeo-se-jung","type":"person","role_in_article":"quoted","metadata":{"ticker":null,"parent":null}}],"claims":[{"id":"c1","statement":"Since October last year, the Baro Service has been piloted at 4 Samsung Store locations in Seoul and Gyeonggi Province","as_of":"2025-10","as_of_explicit":true,"as_of_raw":"since October last year","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c2","statement":"The number of customers using the Baro Service increased by more than 30% on a daily average basis in the first four months of this year compared to the initial introduction period of October to December last year","as_of":"2026-01-04","as_of_explicit":true,"as_of_raw":"first four months of this year","source_type":"company_disclosure","comparison":"previous_period","type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c3","statement":"The Baro Service will be additionally operated at 3 Samsung Store locations","as_of":"2026-05","as_of_explicit":false,"as_of_raw":"this time","source_type":"company_plan","comparison":null,"type":"future_plan","figures":null,"expiry_hint":null,"insight":null},{"id":"c4","statement":"With 3 regional hubs added to the existing 4 locations, the service will be provided at a total of 7 locations","as_of":"2026-05","as_of_explicit":false,"as_of_raw":"this time","source_type":"company_plan","comparison":null,"type":"future_plan","figures":null,"expiry_hint":null,"insight":null},{"id":"c5","statement":"A 7-day quality guarantee is provided for smartphone screen protectors under normal usage conditions after application","as_of":"2026-05","as_of_explicit":false,"as_of_raw":"May 2026","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c6","statement":"For foldable phone main screen protectors, a 3-month quality guarantee is provided","as_of":"2026-05","as_of_explicit":false,"as_of_raw":"May 2026","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null}],"ai_emotional_context":{"valence":0,"arousal":0,"primary_emotions":[],"secondary_emotions":[],"emotional_triggers":[]}},"provenance":{"source_chain":["primary_reporting"],"original_source_url":null,"related_articles":[]},"temporal":{"freshness":"recent","next_update_expected":null},"access":{"license":"neupai_standard","attribution_required":true,"structured_data":"free","full_text_available":false,"full_text_access":null}}