{"@context":"https://neupai.io/schema/v0.2","@type":"StructuredNewsArticle","identity":{"article_id":"news.samsung.com_20260922_samsung-service-chuseok-emergency-support","canonical_url":"https://news.samsung.com/kr/%ec%82%bc%ec%84%b1%ec%a0%84%ec%9e%90%ec%84%9c%eb%b9%84%ec%8a%a4-%ec%b6%94%ec%84%9d-%ec%97%b0%ed%9c%b4-%ea%b8%b4%ea%b8%89-%ec%84%9c%eb%b9%84%ec%8a%a4-%ec%a7%80%ec%9b%90","ai_url":null,"publisher":{"name":"삼성전자 뉴스룸","domain":"news.samsung.com","type":"online"},"author":"삼성전자 뉴스룸","published_at":"2026-09-22T08:30:00.000Z","updated_at":null,"language":"ko","article_type":"press_release_based","originality":"press_release_rewrite"},"content":{"headline":"삼성전자서비스, 추석 연휴 ‘긴급 서비스’ 지원","summary":"삼성전자서비스는 2026년 추석 연휴 기간 동안 주말케어센터 9곳과 바로 서비스 매장 11곳에서 긴급 수리 및 점검 서비스를 제공하며, 컨택센터와 출장서비스도 비상 당직 체계로 운영한다.","topics":["고객서비스","추석 연휴","전자제품 수리"],"geography":["KR"],"entities":[{"name":"삼성전자서비스","canonical_id":"corp:kr:samsung-electronics-service","type":"company","role_in_article":"primary_subject","metadata":{"ticker":null,"parent":"corp:kr:samsung-electronics"}},{"name":"삼성전자","canonical_id":"corp:kr:samsung-electronics","type":"company","role_in_article":"parent_company","metadata":{"ticker":"005930.KS","parent":null}}],"claims":[{"id":"c1","statement":"연휴 첫 날인 24일과 추석 당일인 25일은 서비스센터 휴무이다","as_of":"2026-09","as_of_explicit":true,"as_of_raw":"24일","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c2","statement":"26일(토), 27일(일)에는 ‘주말케어센터’ 9곳에서 사전 예약을 통해 휴대폰, 태블릿, 웨어러블 제품 수리 서비스를 제공한다","as_of":"2026-09","as_of_explicit":true,"as_of_raw":"26일(토), 27일(일)","source_type":"company_disclosure","comparison":null,"type":"fact","figures":{"value":9,"unit":"곳","approximate":false,"converted":null},"expiry_hint":null,"insight":null},{"id":"c3","statement":"주말케어센터 운영 시간은 오전 9시부터 18시까지이다","as_of":"2026-09","as_of_explicit":true,"as_of_raw":"26일(토), 27일(일)","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c4","statement":"삼성강남 서비스센터 운영 시간은 10~20시이다","as_of":"2026-09","as_of_explicit":true,"as_of_raw":"26일(토), 27일(일)","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c5","statement":"삼성스토어에 동반 입점되어 있는 ‘바로 서비스’ 매장 11곳도 26(토), 27(일)에 스마트폰 간단 점검, 보호필름 부착 등의 서비스를 제공한다","as_of":"2026-09","as_of_explicit":true,"as_of_raw":"26(토), 27(일)","source_type":"company_disclosure","comparison":null,"type":"fact","figures":{"value":11,"unit":"곳","approximate":false,"converted":null},"expiry_hint":null,"insight":null},{"id":"c6","statement":"연휴 기간 컨택센터 상담사 및 출장서비스 엔지니어도 비상 당직 체계로 근무하며, 긴급한 수리가 필요한 경우에 한해 ‘긴급 출장서비스’를 제공할 예정이다","as_of":"2026-09","as_of_explicit":true,"as_of_raw":"연휴 기간","source_type":"company_plan","comparison":null,"type":"future_plan","figures":null,"expiry_hint":"2026-09","insight":null}],"ai_emotional_context":{"valence":0.2,"arousal":0.2,"primary_emotions":[{"emotion":"calm","intensity":0.8}],"secondary_emotions":[{"emotion":"indifferent","intensity":0.5}],"emotional_triggers":[]},"image":{"url":"https://onjblseywainslkhvkav.supabase.co/storage/v1/object/public/article-images/78c9a3fd-9339-40e6-955c-caee55ff5463.jpg","alt":"삼성전자서비스 직원이 고객에게 접수된 갤럭시 제품을 전달하고 있다.","caption":null,"source":"first_img","alt_status":"auto"}},"provenance":{"source_chain":["press_release","samsung-electronics"],"original_source_url":null,"related_articles":[]},"temporal":{"freshness":"breaking","next_update_expected":null},"access":{"license":"neupai_standard","attribution_required":true,"structured_data":"free","full_text_available":true,"full_text_access":null}}