{"@context":"https://neupai.io/schema/v0.2","@type":"StructuredNewsArticle","identity":{"article_id":"samsung_20260527_service-quality-index-call-center","canonical_url":"https://news.samsung.com/kr/%ec%82%bc%ec%84%b1%ec%a0%84%ec%9e%90%ec%84%9c%eb%b9%84%ec%8a%a4-2026-%ed%95%9c%ea%b5%ad%ec%82%b0%ec%97%85%ec%9d%98-%ec%84%9c%eb%b9%84%ec%8a%a4%ed%92%88%ec%a7%88%ec%a7%80%ec%88%98-%ec%bd%9c%ec%84%bc","ai_url":null,"publisher":{"name":"삼성전자 뉴스룸","domain":"news.samsung.com","type":"corporate"},"author":"삼성전자 뉴스룸","published_at":"2026-05-27T08:00:00.000Z","updated_at":null,"language":"en","article_type":"press_release_based","originality":"self_produced"},"content":{"headline":"Samsung Electronics Service Receives Top Industry Rating in Call Center Category of 2026 Korean Service Quality Index","summary":"Samsung Electronics Service was simultaneously selected for both 'Customer Satisfaction Call Center' and 'Excellent Call Center of Korea' in the 2026 Korean Service Quality Index, a first for the home appliance service industry. 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