{"@type":"StructuredNewsArticle","access":{"license":"neupai_standard","structured_data":"free","full_text_access":null,"full_text_available":false,"attribution_required":true},"content":{"claims":[{"id":"c1","type":"future_plan","as_of":"2026","figures":null,"insight":null,"as_of_raw":"this year","statement":"The goal is to expand the total target scale to 2,000 people this year","comparison":null,"expiry_hint":null,"source_type":"company_plan","as_of_explicit":false},{"id":"c2","type":"future_plan","as_of":"2027","figures":null,"insight":null,"as_of_raw":"2027","statement":"Plans are underway to increase the number of beneficiaries to 20,000 by 2027","comparison":null,"expiry_hint":null,"source_type":"company_plan","as_of_explicit":true},{"id":"c3","type":"fact","as_of":"2026","figures":null,"insight":null,"as_of_raw":"2026","statement":"Carering, established in 2019, provides services to approximately 12,000 elderly people","comparison":null,"expiry_hint":null,"source_type":"company_disclosure","as_of_explicit":false},{"id":"c4","type":"fact","as_of":"2026","figures":null,"insight":null,"as_of_raw":"2026","statement":"Operates 60 centers nationwide under a direct management system","comparison":null,"expiry_hint":null,"source_type":"company_disclosure","as_of_explicit":false},{"id":"c5","type":"fact","as_of":"2026","figures":null,"insight":null,"as_of_raw":"2026","statement":"Has approximately 900 employees and a pool of over 60,000 care workers","comparison":null,"expiry_hint":null,"source_type":"company_disclosure","as_of_explicit":false},{"id":"c6","type":"fact","as_of":"2026","figures":null,"insight":null,"as_of_raw":"2026","statement":"Has a pool of over 60,000 care workers","comparison":null,"expiry_hint":null,"source_type":"company_disclosure","as_of_explicit":false},{"id":"c7","type":"fact","as_of":"2025-11","figures":null,"insight":null,"as_of_raw":"November last year","statement":"Conducted the first pilot from November to December last year, recording a 100% call completion rate and 0% call rejection rate","comparison":null,"expiry_hint":null,"source_type":"company_disclosure","as_of_explicit":true},{"id":"c8","type":"fact","as_of":"2025-11","figures":null,"insight":null,"as_of_raw":"November last year","statement":"In the first phase, recorded an average call time of 4 minutes 22 seconds, with a maximum of 10 minutes","comparison":null,"expiry_hint":null,"source_type":"company_disclosure","as_of_explicit":true},{"id":"c9","type":"fact","as_of":"2026-01","figures":null,"insight":null,"as_of_raw":"January this year","statement":"Conducted a second expanded pilot in January this year, making a total of 120 outbound calls and recording a 100% re-participation rate","comparison":null,"expiry_hint":null,"source_type":"company_disclosure","as_of_explicit":true},{"id":"c10","type":"fact","as_of":"2026-01","figures":null,"insight":null,"as_of_raw":"January this year","statement":"In the second phase, recorded a maximum call duration of 15 minutes","comparison":null,"expiry_hint":null,"source_type":"company_disclosure","as_of_explicit":true}],"topics":["ai","senior care","voice technology","healthcare"],"summary":"Senior care specialist Carering announced the expansion of its 'AI Emotional Care' service utilizing ElevenLabs' AI voice technology. Starting with a target of 2,000 people this year, it plans to expand to 20,000 by 2027 and is also considering overseas expansion.","entities":[{"name":"Carering","type":"company","metadata":{"parent":null,"ticker":null},"canonical_id":"corp:kr:caring","role_in_article":"primary_subject"},{"name":"ElevenLabs","type":"company","metadata":{"parent":null,"ticker":null},"canonical_id":"corp:us:elevenlabs","role_in_article":"mentioned"},{"name":"Kim Tae-sung","type":"person","metadata":{"parent":null,"ticker":null},"canonical_id":"person:kr:kim-tae-sung","role_in_article":"quoted"},{"name":"Hong Sang-won","type":"person","metadata":{"parent":null,"ticker":null},"canonical_id":"person:kr:hong-sang-won","role_in_article":"quoted"}],"headline":"\"AI calls filling care gaps\"... Carering partners with ElevenLabs to expand senior care","geography":["KR"],"ai_emotional_context":{"arousal":0,"valence":0,"primary_emotions":[],"emotional_triggers":[],"secondary_emotions":[]}},"@context":"https://neupai.io/schema/v0.2","identity":{"ai_url":null,"author":"김한수 기자","language":"en","publisher":{"name":"테크42","type":"online","domain":"www.tech42.co.kr"},"article_id":"tech42_20260420_caring-elevenlabs-ai-senior-care","updated_at":null,"originality":"self_produced","article_type":"straight_news","published_at":"2026-04-20T23:27:52.000Z","canonical_url":"https://www.tech42.co.kr/%eb%8f%8c%eb%b4%84-%ea%b3%b5%eb%b0%b1-%eb%a9%94%ec%9a%b0%eb%8a%94-ai-%ed%86%b5%ed%99%94-%ec%bc%80%ec%96%b4%eb%a7%81-%ec%9d%bc%eb%a0%88%eb%b8%90%eb%9e%a9%ec%8a%a4-%ec%86%90/?utm_source=rss&utm_medium=rss&utm_campaign=%25eb%258f%258c%25eb%25b4%2584-%25ea%25b3%25b5%25eb%25b0%25b1-%25eb%25a9%2594%25ec%259a%25b0%25eb%258a%2594-ai-%25ed%2586%25b5%25ed%2599%2594-%25ec%25bc%2580%25ec%2596%25b4%25eb%25a7%2581-%25ec%259d%25bc%25eb%25a0%2588%25eb%25b8%2590%25eb%259e%25a9%25ec%258a%25a4-%25ec%2586%2590"},"temporal":{"freshness":"recent","next_update_expected":null},"provenance":{"source_chain":["primary_reporting"],"related_articles":[],"original_source_url":null}}