{"@context":"https://neupai.io/schema/v0.2","@type":"StructuredNewsArticle","identity":{"article_id":"tech42_20260420_caring-elevenlabs-ai-senior-care","canonical_url":"https://www.tech42.co.kr/%eb%8f%8c%eb%b4%84-%ea%b3%b5%eb%b0%b1-%eb%a9%94%ec%9a%b0%eb%8a%94-ai-%ed%86%b5%ed%99%94-%ec%bc%80%ec%96%b4%eb%a7%81-%ec%9d%bc%eb%a0%88%eb%b8%90%eb%9e%a9%ec%8a%a4-%ec%86%90/?utm_source=rss&utm_medium=rss&utm_campaign=%25eb%258f%258c%25eb%25b4%2584-%25ea%25b3%25b5%25eb%25b0%25b1-%25eb%25a9%2594%25ec%259a%25b0%25eb%258a%2594-ai-%25ed%2586%25b5%25ed%2599%2594-%25ec%25bc%2580%25ec%2596%25b4%25eb%25a7%2581-%25ec%259d%25bc%25eb%25a0%2588%25eb%25b8%2590%25eb%259e%25a9%25ec%258a%25a4-%25ec%2586%2590","ai_url":null,"publisher":{"name":"테크42","domain":"www.tech42.co.kr","type":"online"},"author":"김한수 기자","published_at":"2026-04-20T23:27:52.000Z","updated_at":null,"language":"ko","article_type":"straight_news","originality":"self_produced"},"content":{"headline":"\"돌봄 공백 메우는 AI 통화\"… 케어링, 일레븐랩스 손잡고 시니어케어 확장","summary":"시니어케어 전문기업 케어링이 일레븐랩스의 AI 음성기술을 활용한 'AI 마음돌봄' 서비스를 확장한다고 발표했다. 올해 2000명 목표로 시작해 2027년 2만명까지 확대하며 해외 진출도 검토 중이다.","topics":["AI","시니어케어","음성기술","헬스케어"],"geography":["KR"],"entities":[{"name":"케어링","canonical_id":"corp:kr:caring","type":"company","role_in_article":"primary_subject","metadata":{"ticker":null,"parent":null}},{"name":"일레븐랩스","canonical_id":"corp:us:elevenlabs","type":"company","role_in_article":"mentioned","metadata":{"ticker":null,"parent":null}},{"name":"김태성","canonical_id":"person:kr:kim-tae-sung","type":"person","role_in_article":"quoted","metadata":{"ticker":null,"parent":null}},{"name":"홍상원","canonical_id":"person:kr:hong-sang-won","type":"person","role_in_article":"quoted","metadata":{"ticker":null,"parent":null}}],"claims":[{"id":"c1","statement":"올해 전체 대상 규모를 2000명으로 확대하는 것을 목표로 삼고 있다","as_of":"2026","as_of_explicit":false,"as_of_raw":"올해","source_type":"company_plan","comparison":null,"type":"future_plan","figures":null,"expiry_hint":null,"insight":null},{"id":"c2","statement":"2027년에는 대상자를 2만명까지 늘리는 방안을 추진 중이다","as_of":"2027","as_of_explicit":true,"as_of_raw":"2027년","source_type":"company_plan","comparison":null,"type":"future_plan","figures":null,"expiry_hint":null,"insight":null},{"id":"c3","statement":"2019년 설립된 케어링은 약 1만2000명의 어르신을 대상으로 서비스를 제공한다","as_of":"2026","as_of_explicit":false,"as_of_raw":"2026년","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c4","statement":"전국 60개 센터를 직영 체제로 운영하고 있다","as_of":"2026","as_of_explicit":false,"as_of_raw":"2026년","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c5","statement":"약 900명의 임직원과 6만명 이상의 요양보호사 풀을 보유하고 있다","as_of":"2026","as_of_explicit":false,"as_of_raw":"2026년","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c6","statement":"6만명 이상의 요양보호사 풀을 보유하고 있다","as_of":"2026","as_of_explicit":false,"as_of_raw":"2026년","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c7","statement":"지난해 11월부터 12월까지 1차 파일럿을 진행했고 통화 완료율 100%, 통화 거부율 0%를 기록했다","as_of":"2025-11","as_of_explicit":true,"as_of_raw":"지난해 11월","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c8","statement":"1차에서 평균 통화 시간 4분 22초, 최장 10분을 기록했다","as_of":"2025-11","as_of_explicit":true,"as_of_raw":"지난해 11월","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c9","statement":"올해 1월에 2차 확대 파일럿을 실시해 총 120회 발신, 재참여율 100%를 기록했다","as_of":"2026-01","as_of_explicit":true,"as_of_raw":"올해 1월","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null},{"id":"c10","statement":"2차에서 최장 15분의 통화 기록이 나왔다","as_of":"2026-01","as_of_explicit":true,"as_of_raw":"올해 1월","source_type":"company_disclosure","comparison":null,"type":"fact","figures":null,"expiry_hint":null,"insight":null}],"ai_emotional_context":{"valence":0,"arousal":0,"primary_emotions":[],"secondary_emotions":[],"emotional_triggers":[]}},"provenance":{"source_chain":["primary_reporting"],"original_source_url":null,"related_articles":[]},"temporal":{"freshness":"recent","next_update_expected":null},"access":{"license":"neupai_standard","attribution_required":true,"structured_data":"free","full_text_available":false,"full_text_access":null}}